Volunteers Needed to Support Our National Help Line

The Thyroid Foundation is looking for part-time volunteers to join our team that supports thyroid patients by answering calls from our National Help Line or responding to their emails.  The team provides moral support and directs callers to a variety of medical information on thyroid disease but does not provide medical advice.  This is a key life line for thyroid patients who sometimes have nowhere else to turn for assistance.

Reporting to the Director, Patient Support, applicants should be members of the Thyroid Foundation of Canada and be available to respond to one or two calls per week from their home.  Knowledge of thyroid disease would be desirable as well as having good communications skills.  Some Help Line telephone experience would be an asset.  We are also looking for one or two French speaking volunteers to respond to our French callers.  Volunteers would be provided with an orientation presentation and general Help Line call procedures.

If interested, please contact Laz Bouros at laz.bouros@thyroid.ca.